REY GONZALES OMAYAN
TeleSales Representative | Customer Service Representative
Professional Objective
To look for work that will enhance my knowledge and exposure, to gain experience and new learning in other field, to be able to support the needs of my family financially.
💼 Work Experience
Customer Service Representative / Collections Specialist
LBOS PHILIPPINES
April 4, 2023 – January 10, 2025
Collections Specialist responsible for resolving overdue bills and collecting payments from those who owe. Ensured that employer's assets are safe while also ensuring that those responsible for unpaid bills are contacted immediately.
TeleSales Representative
Alorica Philippines Inc.
February 15, 2022 – February 21, 2023
Handled incoming calls from potential customers who express interest in products or services. Provided excellent customer service and achieved sales targets.
🎓 Education
AMA Bacolod City Campus
2008 - 2009
Undergraduate - Associate in Computer Science
Sum-ag National High School
2007 - 2008
Mariano G. Medalla Elementary School
1999 - 2000
🛠️ Skills & Competencies
Customer Service
TeleSales
Collections Management
Communication
Problem Solving
Client Relations
Payment Processing
Call Handling